Terms and Conditions
TERMS AND CONDITIONS

For the purpose of this contract, Like Home Pet Care/ The Grooming S'paw and/or their representatives (Independent Contractor, or employees) will be referred to as the Pet Sitter, and the pet owner will be referred to as the Client. The parties herein agree to the following terms and conditions.

1. **Payment and Fees:** Clients must have valid cards on file for services. Failure to provide one may result in the inability to guarantee services. Invoices for pet sitting or grooming services, if not paid in person, are subject to a 6.625% NJ sales tax. Clients are responsible for notifying us of any invoice discrepancies, with refunds or credits issued accordingly. Late payments exceeding 5 days are subject to a $20 fee, and every week they're after. Visits are subject to an additional $15 charge for services on holidays and the eve of an holiday, and a $5 fee for weekend requests or last-minute bookings. Price for services are subject to change with or without notice. Grooming services are subject to add-on charges.

2. **Refund & Cancellation Policy:** Cancellations made the day of a service or when the sitter arrives will be charge for the service. No cancellation fees apply if canceled the day before a pet sitting service. Grooming services must be canceled or rescheduled 48 hours before the scheduled service or be subject to pay for the service in its entirety.

3. **Extended Trips:** Clients extending trips must inform us in advance of the last pet visit, agreeing to cover additional fees.

4. **Service Standard:** We commit to trustworthy, caring, and dependable services. Clients waive claims, except for gross negligence or willful misconduct, against the company and its employees.

5. **Home Damage:** We are not liable for uncontrollable home damage, but will attempt to contact the Client in such situations. Clients are responsible for repair costs reimbursed within 14 days.

6. **Liability:** We are not liable for any damages, lost profits, or third-party claims unless gross negligence or willful misconduct is proven.

7. **Inclement Weather or Disasters:** In such cases, we use judgment but cannot be held responsible for damages. Clients authorize necessary repairs for pet safety, reimbursing all related expenses.

8. **Access to Property:** Clients must inform us of others with property access. We are not liable for damages by others or pet-related incidents in our absence.

9. **Client Indemnification:** Clients defend us against claims arising from their pet(s) and indemnify us from associated costs and liabilities.

10. **Veterinarian Notification:** Clients inform their Veterinarian about pet sitting, leaving payment details. In emergencies, clients authorize necessary medical services.

11. **Emergency Contingency:** In a Pet Sitter emergency, clients permit arranging a qualified replacement. Clients will be notified.

12. **Pet Health and Injuries:** Clients ensure pets' vaccinations and cover costs for injuries caused by their pets to the Pet Sitter or others.

13. **Contract Validity:** If any part is invalid, the rest remains effective.

14. **Dispute Resolution:** Disputes go to Small Claims Court first. If unresolved, binding arbitration follows, governed by state laws.

15. **No Verbal Waivers:** No term waiver or excuse is valid unless in writing and signed. Each is independent.

16. **Contract Termination:** We may terminate if a pet poses a safety risk, notifying the Client and deciding further action.

17. **Approval for Future Services:** This contract approval permits future service reservations without additional written authorization.

18. **Waiver of Claims for Grooming:** Clients waive claims for pet injuries arising from normal grooming practices, excluding willful negligence. Such as, but not limited to, rashes, cuts, hematomas and other skin issues that arise from matting, nicks and cuts that occurs because of your pet's behavior, Clients are responsible for damages caused by their pets during grooming, including property, equipment, injury to the groomer, or other pets. Senior pets' higher risk during grooming is acknowledged, and clients assume all associated risks, waiving claims.

19. **Agreement Confirmation:** By agreeing, clients commit to reading the Terms and Conditions thoroughly and contacting Like Home Pet Care with any questions before services commence.